Privacy Policy

At Truecops, we are committed to protecting your privacy and ensuring the security of any personal information you provide. As India’s first premium brand dedicated to police uniforms and accessories, we take our responsibility seriously—just as our customers do.

This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, place an order, or connect with our customer support.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, phone number, email address, shipping and billing addresses.

  • Payment Information: Card details and UPI used for purchases (processed via secure, encrypted payment gateways).

  • Device & Usage Data: Browser type, IP address, pages visited, and interaction data for website improvement.

  • Account Information: Username, password, and preferences if you create an account on our platform.

2. How We Use Your Information

Your data is collected to:

  • Process orders and manage your account.

  • Communicate order status, promotions, or important service updates.

  • Improve our website’s performance and your shopping experience.

  • Comply with legal obligations and prevent fraud or misuse.

3. Data Protection & Security

We use industry-standard security measures to safeguard your personal information, including:

  • SSL encryption for secure transactions.

  • Restricted access to personal data within our team.

  • Secure third-party services (like payment gateways) for sensitive data processing.

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

4. Cookies

We use cookies to:

  • Remember your preferences and login details.

  • Analyze traffic and user behavior to improve website functionality.

  • Serve relevant product recommendations.

You can choose to disable cookies via your browser settings, though this may affect your website experience.

5. Third-Party Services

We may use trusted third-party services (like shipping providers or analytics tools) to help us run our business. These partners only access data essential for service fulfillment and are bound by strict confidentiality agreements.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your account or personal details.

  • Opt-out of promotional communications.

For any of these requests, please contact us at info@truecops.in

7. Children’s Privacy

Our website and products are intended for use by adults. We do not knowingly collect information from individuals under the age of 18.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. All updates will be posted on this page with the revised date.

9. Contact Us

For any questions or concerns regarding your privacy, please reach out to:

📧 Email: info@truecops.in

đź“ž Phone: +91 9235000216

đź“Ť Address:Truecops Apparels Pvt. Ltd. Ayodhya, Uttar Pradesh